Absolutely! For best results, we recommend applying NellaDerm 2–3 times daily. However, you can use it more frequently, especially during flare-ups. Our gentle, 100% natural formula is specially formulated for frequent application, ensuring continuous hydration and soothing relief. Regular use helps lock in moisture and supports your skin's natural healing process.

Most users report a noticeable reduction in itchiness and pain shortly after the first use, with significant visual improvements within 48 hours. NellaDerm’s unique formula offers immediate relief from irritation, actively repairs the skin barrier, and balances the microbiome. With consistent use, you’ll experience continuous enhancements in skin resilience and overall health. Over time, regular application helps reduce the frequency of flare-ups and strengthens the skin for long-lasting protection and health.

We believe wholeheartedly in the power of our products and offer a 100% satisfaction guarantee. In the case that you are not satisfied after using any NellaDerm product on your skin for any reason, email support@nelladerm.com to receive a full refund.

NellaDerm is safe for use on all areas of your body, including the face, hands, arms, and legs. It’s gentle enough for babies and during pregnancy, making it ideal for even the most delicate skin.

Yes, NellaDerm products are formulated with gentle, hypoallergenic, natural ingredients and are safe for use on sensitive areas, including the eyelids. However, we recommend applying a small amount of this or any products to test for any individual sensitivities and avoiding direct contact with the eyes. If irritation occurs, discontinue use and consult a healthcare professional.

Yes, NellaDerm products are safe for use on babies. Our formulations are 100% natural, hypoallergenic, and free from steroids, making them gentle enough for infants' delicate skin.

Yes, NellaDerm products are safe to use during pregnancy. Our formulations are 100% natural, hypoallergenic, and free from steroids, making them gentle enough for use during pregnancy. We prioritize safety and effectiveness, ensuring our products provide soothing relief without harsh chemicals

Yes, you can safely add NellaDerm to your current skincare routine. Our formula is 100% natural, hypoallergenic, and designed to work without interacting negatively with other products.

For best results, apply NellaDerm after cleansing and before heavier creams or oils. If you're using other serums or treatments, apply NellaDerm after any water-based products but before thicker, oil-based moisturizers. This ensures its active ingredients penetrate effectively while locking in moisture. If you have specific concerns about ingredient interactions, consult with your dermatologist.

Yes, it’s essential to apply sunscreen during the day, even when using NellaDerm. While NellaDerm helps repair and protect your skin, it does not provide sun protection. Sunscreen shields your skin from harmful UV rays, which can aggravate eczema and compromise skin health. For best results, apply NellaDerm first, allow it to absorb fully, and then follow with a broad-spectrum sunscreen.

Our products are formulated with natural ingredients and have a shelf life of 12 months when stored at room temperature. To ensure optimal effectiveness, we recommend using the product within this timeframe.

No, refrigeration is not necessary. Store the product in a cool, dry place away from direct sunlight to maintain its quality and effectiveness.

NellaDerm is specifically formulated for eczema-prone skin, but its natural, anti-inflammatory ingredients may also provide relief for psoriasis symptoms, such as dryness, irritation, and inflammation. However, psoriasis and eczema have different underlying causes, so results may vary. 

Many users report visible improvements in skin inflamation, itchiness and pain shortly after the first use, including reduced irritation and better hydration. For long-term results, such as stronger skin and fewer flare-ups, consistent use over several weeks is recommended. Individual results may vary depending on the severity of your skin condition and your overall skincare routine.

For best results, apply NellaDerm twice daily—once in the morning and once before bed. You can also reapply as needed throughout the day during flare-ups or if your skin feels dry or irritated. Always use it after cleansing and before heavier creams or oils to maximize absorption and effectiveness.

For best results, apply NellaDerm after cleansing and before heavier creams or oils. If you're using other serums or treatments, apply NellaDerm after any water-based products but before thicker, oil-based moisturizers. This ensures its active ingredients penetrate effectively while locking in moisture. If you have specific concerns about ingredient interactions, consult with your dermatologist.

NellaDerm stands apart because it delivers clinical-grade results with 100% natural, hypoallergenic ingredients. Unlike other products that may focus solely on temporary relief, our triple-action formula repairs the skin barrier, controls inflammation, and balances the microbiome for long-term skin health.

Yes, NellaDerm products are completely steroid-free. Our formulations utilize 100% natural, hypoallergenic ingredients to provide effective relief without the potential side effects associated with steroids

NellaDerm’s science-driven formulation combines precisely balanced emollients like shea butter and beeswax to lock in moisture while allowing skin to breathe. Anti-inflammatory botanicals, including chamomile and calendula, are blended to soothe irritation without causing sensitization. Grapeseed oil, honey, and vitamin E provide antioxidant and antimicrobial protection, supporting skin health without disrupting the microbiome. Emu oil enhances penetration, delivering active ingredients deep into the skin to target inflammation and promote gentle, controlled healing. This ensures effective, safe care for eczema-prone skin.

NellaDerm products are made with natural ingredients designed to calm, restore, and protect eczema-prone skin. Key ingredients include emu oil to enhance absorption, grapeseed oil to protect against stressors, calendula to promote collagen, and vitamin E for antioxidant support. Shea butter and sweet almond oil nourish and lock in moisture, while honey, chamomile, and beeswax soothe irritation and create a breathable, protective barrier. These gentle yet effective ingredients work together to strengthen and heal your skin.